Credit Union of the Rockies is a smaller-sized organization whose Vision is to be the #1 source for financial solutions to enrich our members' lives and the mountain communities we serve. Our Mission is to help our members achieve their financial dreams, and our Aspiration is to be the most trusted source for financial services that consumers in the Colorado Rocky Mountain region come to first. We create personalized solutions that make a difference in people's lives because we take the time to care! To do that, starting with the employees we hire, we focus on knowing our members and building relationships with them.
Are you a dynamic individual interested in a leadership position in your career as well as in your community? We are seeking an Assistant Branch Manager who will be responsible for providing support for our Regional Manager in the overall supervision of a retail branch location in one of the mountain communities we serve. The Assistant Branch Manager (ABM) position plays a crucial role in our organization. As the ABM, you will have direct access to our Management Team (CEO/VPs/Regional Manager/Lending Manager) and will gain knowledge of business operations and lending functions of the business that other roles in this industry do not provide. By continually assisting the credit union in delivering its Mission to the communities we serve, this position offers a wide range of enriching and development opportunities that other financial institutions cannot match.
While developing new member relationships and deepening existing ones, the ABM is responsible for maximizing member satisfaction and minimizing operational losses. This role contributes to the implementation of product initiatives and promotional campaigns as directed by Management, and directly supervises the member-facing frontline personnel in their branch.
The ABM is accountable for the overall effectiveness of the Concierge (teller) and Member Relationship Advisor (new accounts) positions and in-branch personnel by providing training and creating and maintaining branch schedules to ensure branch coverage. The ABM monitors the performance of these positions at regular intervals, providing frequent feedback to improve their performance, and makes recommendations to the Regional Manager. The ABM is expected to be familiar with the suite of consumer loan products we offer, as well as to conduct teller transactions and open new accounts.
To ensure success, the ABM is provided with hands-on training and mentoring for day-to-day operations, lending and overall management. To be an effective subject matter expert in this position, a significant level of trust and diplomacy is required. Sensitive and/or highly confidential dialogues and conversations are a part of the normal day-to-day experience, and the ABM will conduct these with members, direct-reports and outside vendors. These communications can involve motivating, influencing, educating and/or advising others on matters of significance.
The ideal candidate will have 2-5 years of similar or related experience, including time spent in preparatory positions, and will have a high school diploma or GED. To view the full job description, click on the link at the bottom of this ad.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.