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Business Process Architect

   Closing Date: Aug. 08, 2020

Employer:Elevations Credit Union
Job Location: Boulder - Boulder County
Employment Type:Full Time
Benefits:Competitive Compensation Package


When joining Elevations, you can expect to work for a company that:

Provides amazing experiences and creates raving fans.
Strives to provide solutions for a better life and promises employees it will be the best place they have ever worked.
Wins awards such as “Best Bank”, “Best Companies to Work for in Colorado” and even the “Malcolm Baldrige National Quality Award”, the only Presidential award for quality.
Has a highly-engaged workforce and emphasizes career growth, empowerment and servant leadership.

What’s in it for you:

Competitive pay, organization-wide incentive program, 401k matching, mortgage and auto discounts
4 weeks min. paid time off, work anniversary paid time off, 11 paid holidays, and 16hrs paid volunteer time off
Medical, dental, and vision health plans with FSA or HSA options
Onsite fitness center, Zumba and yoga classes, health fairs with biometrics screening and flu shots
Employee Assistance Program with a variety of services
Career development, trainings, career coaching, job shadowing, mentoring program, tuition reimbursement up to $5,000/year, and a recognition system
Culture of excellence and continuous improvement
We strive to be the best place you’ve ever worked!



The Business Process Architect works with Leaders, Process Owners, and Team Members in the disciplines of Business Process Management (BPM) and Knowledge Management (KM) at Elevations. As a member of the BPM Center of Excellence, this individual is a process guardian who facilitates the development, deployment, and improvement of Business Processes across the organization. The Business Process Architect II supports efforts in continuous and breakthrough improvement, enabling the workforce to achieve Elevations’ Vision, “Amazing experiences. Raving fans!” and BHAG, “Audacious excellence! P.S. We will win the Baldrige again” with agility.

Essential Functions include:

-Process Development & Management
-Supports quality and adherence to standards and best practices of Business Process Management (BPM) at Elevations
-Facilitates sessions with Process Owners and Stakeholders to develop, re-design, and deploy business processes
-Models and presents business processes using a variety of tools and techniques, including process mapping and flowcharting
-Process Improvement
-Works directly with Process Owners, Stakeholders, and Business Intelligence Analysts to identify and eliminate process inefficiencies throughout the organization
-Conducts complex process analysis, using a variety of techniques—including Experience/Journey Mapping, DMAIC, and Lean Six Sigma—to identify problems, troubleshoot, and identify root cause
-Coordinates with the Project Management Office to develop or support process and content development for prioritized initiatives
-Knowledge Management / Improvement
-Supports quality and adherence to standards and best practices of Knowledge Management (KM), including the development, evaluation, and use of Knowledge Assets to deliver on Business Processes
-Supports the day-to-day administration and user support of Knowledge Management System and works to identify and eliminate related process inefficiencies
-Creates, provides guidance on, and reviews enterprise templates to deliver on Business Processes
-Understands and drives knowledge asset consistency across the organization


Required Education and Experience:

-Bachelor's Degree
-2-3 Years’ Experience with Business Process Management or Improvement
-Working knowledge of process management workflows and terminology
-Demonstrated planning and organizational skills with ability to manage competing priorities
-Analytical thinker and detail oriented
-Effective collaboration, teamwork and communication skills
-A passion for continuous process improvement and desire for professional learning and growth
-Technically savvy and able to adapt to changing systems and processes
-Applies a thorough knowledge and understanding of company operations and department's business practices and workflows

Preferred Education and Experience:

-Certified Business Process Associate (CBPA®) or similar
-Lean Six Sigma Certification
-Knowledge Centered Support (KCS) Certification or similar

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

About Us: Elevations Credit Union is a member-owned not-for-profit financial institution serving Colorado’s Front Range. Founded in 1953, we’ve grown from 12 members and less than $100 in assets to an institution with 13 branches and more than 120,000 members that manages over $1.7 billion in assets and is the No. 1 credit union mortgage lender in Colorado. At Elevations, we’ve made a commitment to move away from a product-centered business model and focus instead on creating consumer solutions. Our objective is to provide our members, as well as the entire community, with unbiased consumer information.

EEO Statement: Elevations Credit Union is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

Candidates for certain positions may be required to submit to a credit history report in determining qualification for employment with Elevations Credit Union. If the position you are applying for requires a credit history report, any information received in such a report will not be the sole factor in making an employment decision. A history of personal financial irresponsibility may be reason for disqualification insofar as it relates to your potential job duties. Elevations Credit Union is aware that occasionally there are extenuating circumstances that may affect an individual's credit history. We comply with the Fair Credit Reporting Act and the Colorado Employment Opportunity Act.
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