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Mortgage Processing Supervisor

   Closing Date: Oct. 02, 2018

Employer:Elevations Credit Union
Job Location: Broomfield - Broomfield County
Employment Type:Full Time
Benefits:Competitive Compensation Package


When joining Elevations, you can expect to work for a company that:

Provides amazing experiences and creates raving fans.
Strives to provide solutions for a better life and promises employees it will be the best place they have ever worked.
Wins awards such as “Best Bank”, “Best Companies to Work for in Colorado” and even the “Malcolm Baldrige National Quality Award”, the only Presidential award for quality.
Has a highly-engaged workforce and emphasizes career growth, empowerment and servant leadership.

What’s in it for you:

Competitive pay, organization-wide incentive program, 401k matching, mortgage and auto discounts
4 weeks min. paid time off, work anniversary paid time off, 11 paid holidays, and 16hrs paid volunteer time off
Medical, dental, and vision health plans with FSA or HSA options
Onsite fitness center, Zumba and yoga classes, health fairs with biometrics screening and flu shots
Employee Assistance Program with a variety of services
Career development, trainings, career coaching, job shadowing, mentoring program, tuition reimbursement up to $5,000/year, and a recognition system
Culture of excellence and continuous improvement
We strive to be the best place you’ve ever worked!



Position assists a high-functioning operations team of processors and closers with pipeline management, processing questions, and training of new processing staff. Establishes, enhances and maintains an effective team environment within the Mortgage Department by acting as a liaison between processing and sales with questions regarding status of loans. Monitors daily processing reports, works on process improvements to enhance turn times. Focuses on compliance needs and resolutions. Adequately monitors staffing needs and maintains highly qualified personnel. Successfully leads, coaches, mentors and provides feedback to all position levels.

Essential Functions include:

*Acts as primary contact for all processing questions. Manages team system questions, i.e. Encompass, Advantage Credit, Ulti Pro, Success Factors, LMS etc.
*Facilitates weekly processing meetings. Ensures staff is adhering to all regulatory and compliance requirements. Ensures staff is meeting required metrics for processing standards.
*Attends weekly underwriting calls to ensure files meet contract deadlines and underwriting SLA’s
*Provides input on employee performance reviews, administers time clock and payroll information, and assists with approval of vacation requests
*Assists with Recruiting, onboarding and training of new employees
*Adheres to all applicable Federal and State laws and regulations governing the Credit Union, including the Bank Secrecy Act (BSA).


Required Education and Experience:

*High school diploma or equivalent
*Minimum four to five years 1st mortgage processing experience
*Ability to train, mentor and motivate new and existing processing staff
*Strong sense of personal accountability and excellent leadership skills
*Knowledge of FNMA/FHLMC/FHA/VA programs and guidelines as well as those of other conventional investors, state/local bond programs and mortgage insurers

Preferred Education and Experience:
*Some college preferred
*FHA and VA experience desired

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

About Us: Elevations Credit Union is a member-owned not-for-profit financial institution serving Colorado’s Front Range. Founded in 1953, we’ve grown from 12 members and less than $100 in assets to an institution with 13 branches and more than 120,000 members that manages over $1.7 billion in assets and is the No. 1 credit union mortgage lender in Colorado. At Elevations, we’ve made a commitment to move away from a product-centered business model and focus instead on creating consumer solutions. Our objective is to provide our members, as well as the entire community, with unbiased consumer information.

EEO Statement: Elevations Credit Union is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

Candidates for certain positions may be required to submit to a credit history report in determining qualification for employment with Elevations Credit Union. If the position you are applying for requires a credit history report, any information received in such a report will not be the sole factor in making an employment decision. A history of personal financial irresponsibility may be reason for disqualification insofar as it relates to your potential job duties. Elevations Credit Union is aware that occasionally there are extenuating circumstances that may affect an individual's credit history. We comply with the Fair Credit Reporting Act and the Colorado Employment Opportunity Act.
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