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Product and Market Research Analyst


   Closing Date: Sep. 18, 2018

Employer:Elevations Credit Union
Job Location: Boulder - Boulder County
Employment Type:Full Time
Benefits:Competitive Compensation Package Plus Benefits

Description:

When joining Elevations, you can expect to work for a company that:

Provides amazing experiences and creates raving fans.
Strives to provide solutions for a better life and promises employees it will be the best place they have ever worked.
Wins awards such as “Best Bank”, “Best Companies to Work for in Colorado” and even the “Malcolm Baldrige National Quality Award”, the only Presidential award for quality.
Has a highly-engaged workforce and emphasizes career growth, empowerment and servant leadership.

What’s in it for you:

Competitive pay, organization-wide incentive program, 401k matching, mortgage and auto discounts
4 weeks min. paid time off, work anniversary paid time off, 11 paid holidays, and 16hrs paid volunteer time off
Medical, dental, and vision health plans with FSA or HSA options
Onsite fitness center, Zumba and yoga classes, health fairs with biometrics screening and flu shots
Employee Assistance Program with a variety of services
Career development, trainings, career coaching, job shadowing, mentoring program, tuition reimbursement up to $5,000/year, and a recognition system
Culture of excellence and continuous improvement
We strive to be the best place you’ve ever worked!

Duties:

Summary/Objective:

The Product & Market Research Analyst is responsible for assisting in the planning and execution of the product lifecycle, including: competitive and market analysis, gathering and prioritizing Product/Service and customer segment requirements, helping define the Product/Service vision/value proposition. The Analyst also drives ongoing market research, including managing the standing Member Council, semi-annual brand awareness surveys and other qualitative and quantitative research as needed.

Major Duties and Responsibilities:

Review of current portfolio and competition to determine strengths, weaknesses, gaps
Evaluation of member, market and organization needs to determine new product and market opportunities in alignment with strategic plan
Aid in development of competitive analysis, including semi-annual competitive deep dive
Manage semi-annual Brand Awareness surveys and ongoing Elevations Member Council surveys
Aid in building Product/Services that meet life stages, segment, and persona needs with the goal of increasing share of wallet
Evaluate and access required secondary research
Build and manage an annual Product/Service review cycle
Build strong rapport with standing Product Launch Team that meets as needed when new Product/Services are being developed (Product Manager, Product/Service Owner, IT, Training, Marketing, Ops, Finance, Corporate Risk, Credit Risk)
Help manage new product launch process including concept, research analysis, development (including test marketing) and launch
Create various ad hoc reporting for executive management decision making.

Qualifications:

Education Requirements: Bachelor’s degree in marketing, communications, statistics, math or business

Knowledge, Experience and Skills Requirements:

3-5 years of related experience.
Product/Project Management highly desired
Primary and Secondary Research
Cross Platform Analysis
Strong Excel skills
Microsoft Office
Ability to learn new research software and methodologies rapidly
Ability to aggregate and synthesize quantitative data into information that can be easily understood by staff
Ability to convert data into information that can be easily understood by staff


This Job Description is not a complete statement of all duties and responsibilities of this position and may change with or without notice.

Candidates for certain positions may be required to submit to a credit history report in determining qualification for employment with Elevations Credit Union. If the position you are applying for requires a credit history report, any information received in such report will be not be the sole factor in making an employment decision. A history of personal financial irresponsibility may be reason for disqualification insofar as it relates to your potential job duties. Elevations Credit Union is aware that occasionally there are extenuating circumstances that may affect an individual's credit history. We comply with the Fair Credit Reporting Act and the Colorado Employment Opportunity Act.

About Us: Elevations Credit Union is a member-owned not-for-profit financial institution serving Colorado’s Front Range. Founded in 1953, we’ve grown from 12 members and less than $100 in assets to an institution with 13 branches and more than 120,000 members that manages over $1.7 billion in assets and is the No. 1 credit union mortgage lender in Colorado. At Elevations, we’ve made a commitment to move away from a product-centered business model and focus instead on creating consumer solutions. Our objective is to provide our members, as well as the entire community, with unbiased consumer information.

EEO Statement: Elevations Credit Union is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

Candidates for certain positions may be required to submit to a credit history report in determining qualification for employment with Elevations Credit Union. If the position you are applying for requires a credit history report, any information received in such a report will not be the sole factor in making an employment decision. A history of personal financial irresponsibility may be reason for disqualification insofar as it relates to your potential job duties. Elevations Credit Union is aware that occasionally there are extenuating circumstances that may affect an individual's credit history. We comply with the Fair Credit Reporting Act and the Colorado Employment Opportunity Act.
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