With over $1.4 billion in assets and growing, First Entertainment Credit Union, located in Hollywood, California, is currently in search of a seasoned operational executive to serve as their Chief Retail Officer. In this newly created role, you will be responsible for ten branch locations and the contact center, equating to overseeing approximately half of the employees of the credit union. This individual will act as a transformational leader, elevating operational efficiencies & service standards through instilling accountability, open communications, and enhanced technology. Additionally, you will be charged with driving a sales and service culture, mentoring & coaching the operations staff, cultivating relationships, and contributing to the strategic direction of the branch structure & contact center service levels. Five plus years of experience delivering both tactical and strategic leadership within retail operations for a financial institution, coupled with a bachelorís degree is required. Please include reference number 1108 when applying.
Founded in 1967, First Entertainment Credit Union is the premier financial resource for those in the entertainment and visual arts industry. Today, the credit union manages over $1.4 billion in assets and serves over 78,000 members. First Entertainment provides banking, insurance and investment services to over 400 Select Employee Groups, individuals, and residents of Los Angeles through our 10 branch locations and various online and digital platforms.
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